Politique de confidentialité

 

Last Updated: March 24, 2026

J-PULS operates this store and website (including all related information, content, features, tools, products, and services) to provide you with a curated shopping experience (the "Services"). J-PULS is powered by Shopify, which enables us to provide these Services. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase from, or otherwise interact with the Services, or communicate with us in other ways. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail regarding the collection, processing, and disclosure of personal information.

Please read this Privacy Policy carefully. By using or accessing the Services, you acknowledge that you have read and understood the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term "personal information," we refer to information that identifies, relates to, or could reasonably be linked to you or another individual. Personal information does not include information collected anonymously or de-identified information that cannot be linked back to an individual. Depending on how you use the Services, your location, and as permitted or required by applicable law, we may collect or process the following categories of personal information (including inferences derived therefrom):

Contact Information: Includes your name, address, billing address, shipping address, phone number, and email address.

Financial Information: Includes credit card, debit card, or financial account numbers, payment information, transaction details, payment methods, payment confirmations, and other payment-related details.

Account Information: Includes usernames, passwords, security questions, and various settings or preferences.

Transaction Information: Includes products you viewed, items placed in your cart or added to your wishlist, purchases, returns, exchanges, cancellations, and past transaction history.

Communications with Us: Includes information contained in your communications with us, such as when contacting customer support.

Device Information: Includes information about your device, browser, network connection, IP address, and other unique identifiers.

Usage Information: Includes information about your interactions with the Services (e.g., how and when you access the Services and how you navigate them).

Sources of Personal Information

We may collect personal information from the following sources:

Directly from You: Including when you create an account, visit or use the Services, communicate with us, or otherwise provide your personal information.

Automatically through the Services: Including collection from your device when you use our products or services or visit our website, as well as through cookies and similar technologies.

From Our Service Providers: Including when we engage them for specific technologies or when they collect or process your personal information on our behalf.

From Our Partners and Other Third Parties.

How We Use Your Personal Information

Depending on your interactions and the services you use, we may use personal information for the following purposes:

Providing, Customizing, and Improving Services: To fulfill our contract with you, process payments, handle orders, remember your preferences, send account-related notifications, process transactions (purchases, returns, exchanges), manage accounts, arrange shipping, and provide a personalized shopping experience (e.g., product recommendations).

Marketing and Advertising: For marketing and promotional purposes, such as sending emails, text messages, or direct mail, and displaying online ads based on your past activity (items viewed or added to cart).

Security and Fraud Prevention: To authenticate accounts, provide a secure shopping experience, detect and investigate fraudulent or malicious activity, and ensure the safety of our Services. You are responsible for keeping your account credentials secure.

Communicating with You: To provide customer support, respond to inquiries, and maintain our business relationship.

Legal Reasons: To comply with applicable laws and respond to legal processes (e.g., requests from law enforcement), participate in legal disputes, and investigate potential violations of our Terms of Service or policies.

Disclosure of Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, including:

Shopify and Service Providers: Vendors who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, and fulfillment).

Business and Marketing Partners: To provide marketing services and deliver advertisements. For example, we use Shopify to support personalized advertising in coordination with third-party services. These partners use your information according to their own privacy policies. You may have the right to opt out of this sharing depending on your location. [Link to Opt-out]

As Directed by You: When you instruct or consent to disclosure (e.g., for shipping or social media integrations).

Affiliates: Sharing within our corporate group.

Business Transactions: In connection with mergers or bankruptcy, or to comply with legal obligations, enforce policies, and protect the rights of our users or the company.

Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal information regarding your access to and use of the Services to provide and improve them. Your information may be transmitted to or shared with Shopify and third parties located outside your country of residence. Furthermore, we use enhanced Shopify features that incorporate data from your interactions with our store, other merchants, and Shopify to protect and improve our business. In such cases, Shopify is responsible for the processing of your personal information. To learn more, please visit the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

External Services and Links

The Services may contain links to websites operated by third parties. We do not control these sites and are not responsible for their privacy or security practices. We recommend reviewing the policies of any third-party site you visit.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in your jurisdiction. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request its deletion. As of the effective date of this policy, we have no actual knowledge of "sharing" or "selling" personal information of individuals under 16 years of age.

Security and Data Retention

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Information you send to us may not be secure during transit. We retain your personal information based on factors such as account maintenance, service provision, legal compliance, and dispute resolution.

Your Rights and Choices

Depending on your location, you may have rights including:

Right to Access/Know: Request access to the personal information we hold about you.

Right to Deletion: Request the deletion of your personal information.

Right to Correction: Request the correction of inaccurate personal information.

Right to Data Portability: Receive a copy of your information or request its transfer to a third party.

Right to Opt-out of Sale/Sharing for Targeted Advertising: You may opt out of the "sale" or "sharing" of your information for targeted advertising. You can exercise this right [here]. We recognize the Global Privacy Control (GPC) signal as a valid opt-out request for the device/browser used. For more information, visit https://globalprivacycontrol.org/.

Managing Communication Preferences: You can unsubscribe from promotional emails at any time, though we may still send non-promotional account-related messages.

For residents of the UK or EEA: You may also have the right to object to or limit processing, and the right to withdraw consent where processing is based on consent. To exercise these rights, please use the contact information below.

Complaints

If you have a complaint about our handling of personal information, please contact us. You may also have the right to appeal our decisions or lodge a complaint with your local data protection authority. (EEA authorities list can be found here).

International Transfers

We may transfer, store, and process your personal information outside of your country. For transfers from the EEA or UK, we utilize approved mechanisms such as the European Commission's Standard Contractual Clauses unless the destination country is deemed to have an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Revised versions will be posted on this website with an updated "Last Updated" date.